Payment Policy

Our payment terms are designed to make the amount, tender type, security process, and post-payment handling clear before purchase.

About Credit/Debit Card

Checkout currency is USD; accepted credit and debit card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

After Payment

Any legally applicable tax is added or collected at checkout, and no blanket tax exemption is represented. Contact us promptly to cancel before the package ships, because a dispatched order must follow the Refund Policy process. Approved refunds return to the payment method used at checkout in 5–10 business days, although the financial institution controls when the credit becomes visible.

How Card Processing Is Protected

The Shopify checkout and its payment partners secure card transmission, while the store does not display complete account credentials. Payment authorization does not guarantee fulfillment if security review, address validation, or inventory checks identify an issue.

Store Identity and Contact

Nalgene operates this storefront. Customer contact: Support@Nalgeuer.shop; telephone: 6192746359. Its full physical address, also used for approved returns, is 28 Juniper St, Smithfield, Utah, 84335, United States.